Last Updated: October 29, 2025
Introduction
Welcome to GameOnGlow (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gaming platform and services.
By accessing or using GameOnGlow, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our services.
Information We Collect
Information You Provide to Us
Account Information: When you create an account, we collect:
- Username and display name
- Email address
- Password (encrypted)
- Date of birth
- Profile picture (optional)
- Country/region
Payment Information: For purchases, we collect:
- Billing name and address
- Payment method details (processed securely through third-party payment processors)
- Transaction history
Communication Data: When you contact us:
- Support tickets and correspondence
- Feedback and survey responses
- Community forum posts and comments
Information Collected Automatically
Gaming Data:
- Game progress and achievements
- Gameplay statistics and scores
- In-game purchases and virtual currency
- Friend lists and social connections
- Chat logs and multiplayer interactions
Device and Usage Information:
- IP address
- Device type, operating system, and browser
- Gameplay sessions and duration
- Features used and preferences
- Crash reports and error logs
Cookies and Tracking Technologies:
- Session cookies for authentication
- Preference cookies for settings
- Analytics cookies for service improvement
- Advertising cookies (with your consent)
How We Use Your Information
We use your information to:
Provide and Improve Services:
- Operate and maintain the gaming platform
- Process transactions and deliver purchased content
- Provide customer support
- Personalize your gaming experience
- Develop new features and games
Communication:
- Send account-related notifications
- Provide updates about games and services
- Respond to your inquiries
- Send promotional content (with your consent)
Safety and Security:
- Prevent fraud and abuse
- Enforce our Terms of Service
- Protect against security threats
- Monitor for cheating and unauthorized activities
Analytics and Research:
- Analyze usage patterns and trends
- Conduct research to improve gameplay
- Generate aggregate statistics
Information Sharing and Disclosure
We may share your information with:
Service Providers: Third-party companies that help us operate our platform (hosting, payment processing, analytics, customer support)
Business Partners: Game developers and publishers whose content you access
Legal Requirements: When required by law, legal process, or to protect rights and safety
Business Transfers: In connection with mergers, acquisitions, or asset sales
With Your Consent: When you explicitly authorize us to share information
Public Information: Profile information you choose to make public, leaderboard rankings, and community posts are visible to other users
We do not sell your personal information to third parties for their marketing purposes.
Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Secure authentication protocols
- Regular security audits and monitoring
- Access controls and employee training
- Secure payment processing through PCI-DSS compliant providers
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have the following rights:
Access and Portability: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your account and data (subject to legal obligations)
Opt-Out: Unsubscribe from marketing communications
Data Restriction: Limit how we process your information
Objection: Object to certain types of data processing
Withdraw Consent: Revoke previously given consent
To exercise these rights, contact us at privacy@gameonglow.com
Children’s Privacy
GameOnGlow is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.
For users aged 13-17, we may require parental consent for certain features or data collection practices in accordance with applicable laws.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws, including:
- Standard Contractual Clauses approved by regulatory authorities
- Privacy Shield frameworks (where applicable)
- Other legally approved transfer mechanisms
Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze service usage
- Deliver personalized content
You can control cookies through your browser settings. Note that disabling cookies may affect platform functionality.
For more information, see our Cookie Policy.
Third-Party Links and Services
GameOnGlow may contain links to third-party websites, games, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
Data Retention
We retain your information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When you delete your account, we will delete or anonymize your personal information, except where we must retain it for legal or legitimate business purposes.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the updated policy on our website
- Sending an email notification
- Displaying an in-app notice
Your continued use of GameOnGlow after changes become effective constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: support@gameonglow.com
Address: Dapodi, Pune -411012
Data Protection Officer: support@gameonglow.com
Support Portal: support.gameonglow.com
Regional-Specific Information
For EU/EEA Users: We comply with the General Data Protection Regulation (GDPR). You have additional rights under GDPR, and our legal basis for processing includes consent, contract performance, and legitimate interests.
For California Users: We comply with the California Consumer Privacy Act (CCPA). California residents have specific rights regarding their personal information. See our CCPA Notice for details.
For UK Users: We comply with the UK GDPR and Data Protection Act 2018.
Your privacy matters to us. Game on with confidence!
This content provides a comprehensive privacy policy template. You should customize it with your specific company details, legal entity information, and consult with a legal professional to ensure compliance with all applicable laws in your jurisdictions.